Microsoft's adCenter may not be prompt but atleast they get the job done and this is the tone at a Webmaster World thread called "Conversion Tracking Gets Turned OFF With no apparent reason where one webmaster lodged the complaint on may 11.

A webmaster's conversion tracking in two of his accounts was turned off due to which he lost a lot of data.

Finally, Microsoft adCenter's official representative responded saying,

"Hi everyone,

I got word from our Support team that they isolated this issue and fixed it - the fix was verified on 6/15.

If you see this happening again for you, please let me know. Thanks for your patience with this, and I apologize for the inconvenience.

–adCenter411 "

This does not come at a good time. Microsoft is losing ground heavily in the battle with the other two search giants. Not the time to lose any more of its existing users.

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